Accreditation Canada Surveyors will be visiting the region the week of May 26th – 30th

They will be assessing five standards: Emergency and Disaster Management, Governance, Infection Prevention & Control, Leadership and Medication Management.

The sites the surveyors will be visiting this year are:

• Bethesda Regional Health Centre & Bethesda Place
• Boundary Trails Health Centre
• Carman Memorial Hospital
• Morris General Hospital
• Hôpital Ste-Anne Hospital

Remember, this is not a test! The Surveyors are our partners and they want to support us to deliver the best possible care. They want to see collaboration, consistency and dedication to continuous improvement – qualities that our teams demonstrate every day.

If you are approached by a surveyor, just be yourself. Speak honestly about your role, how you contribute to patient, client, or resident care and how we work as a team. There is no need to memorize anything or feel anxious. If you don’t know the answer, let the surveyor know that you will ask your manager or colleague for some support.

Resources including key messages and Required Organizational Practices (ROP) one pagers are available in the Accreditation Resources section.

Thank you to everyone for the ongoing commitment to quality, safety and excellence in patient, client and resident care.

Submitted by: Quality Planning & Performance
For more info. contact: Cailin Gagnon, Quality & Accreditation Coordinator