Welcome to the virtual education session of Preventing Cross-contamination of Food!

Who Is It For?

Employees of Nutrition & Food Services in Southern Health-Santé Sud, who are involve in preparation, handling and serving of food.

What Is It?

This educational resource is created to increase employee knowledge and awareness of cross-contamination and allergens in order to help prevent cross-contamination and ensure safety of the people we serve.

This course will take approximately 15 minutes to complete. Please thoroughly read through the instructions below to complete virtual education session.

Prior to starting the course, please ensure you have the following:

• a distraction-free space
• a stable internet connection
• approximately 10 minutes to dedicate to completing the course
• 5 minutes to dedicate to completing the Knowledge Check Quiz
• a personal device (computer, laptop, tablet or smartphone)
• speakers or headphones for audio sections
• Hand-in Package (electronically fillable version)

Instructions:

STEP 1: Click on the Hand-in Package to save electronically or print prior to starting the course as you will need to complete, and sign this package as you go through the course. This package will need to be given to your manager/site educator/ designate in order to have a record of completion of this education in your personnel file.

STEP 2: Access the virtual education session below by clicking on the play button

STEP 3: Click on the Quiz button below to complete the knowledge check. You can close this browser after successfully submitting the quiz.

The course will need to be completed in one sitting. Your progress in the course is not saved, so if you close out of your browser while in the middle of the course, you will need to start from the beginning again. While taking breaks, be sure to leave your browser/course open.

Welcome to the virtual education session of Infection Prevention and Control – Nutrition & Food Services!

Who Is It For?

Employees of Nutrition & Food Services in Southern Health-Santé Sud, who are involve in preparation, handling and serving of food.

What Is It?

This educational resource is created to increase employee knowledge and awareness of safe food handling, sanitation and tasting practices in order to help prevent the spread of germs, reduce the risk of cross-contamination, and keep both clients and staff safe.

This course will take approximately 15 minutes to complete. Please thoroughly read through the instructions below to complete virtual education session.

Prior to starting the course, please ensure you have the following:

• a distraction-free space
• a stable internet connection
• approximately 10 minutes to dedicate to completing the course
• 5 minutes to dedicate to completing the Knowledge Check Quiz
• a personal device (computer, laptop, tablet or smartphone)
• speakers or headphones for audio sections
• Hand-in Package (electronically fillable version)

Instructions:

STEP 1: Click on the Hand-in Package to save electronically or print prior to starting the course as you will need to complete, and sign this package as you go through the course. This package will need to be given to your manager/site educator/ designate in order to have a record of completion of this education in your personnel file.

STEP 2: Access the virtual education session below by clicking on the play button

STEP 3: Click on the Quiz button below to complete the knowledge check. You can close this browser after successfully submitting the quiz.

The course will need to be completed in one sitting. Your progress in the course is not saved, so if you close out of your browser while in the middle of the course, you will need to start from the beginning again. While taking breaks, be sure to leave your browser/course open.

Welcome to the virtual education session of Cell Phone Use!

Who Is It For?

Employees of Nutrition & Food Services in Southern Health-Santé Sud, who are involve in preparation, handling and serving of food.

What Is It?

This educational resource is created to increase employee awareness of hygiene risks linked to cell phone use in the food handling areas in order to reduce the risk of contamination and ensure food safety.

This course will take approximately 15 minutes to complete. Please thoroughly read through the instructions below to complete virtual education session.

Prior to starting the course, please ensure you have the following:

• A distraction-free space
• A stable internet connection
• About 10 minutes to dedicate to completing the course
• 5 minutes to dedicate to completing the Knowledge Check Quiz
• A personal device (computer, laptop, tablet or smartphone)
• Speakers or headphones for audio sections
• Hand-in Package (electronically fillable version)

Instructions:

1. Click on the Hand-in Package to save electronically or print prior to starting the course as you will need to complete, and sign this package as you work through the course. This package will need to be given to your manager/site educator/ designate in order to have a record of completion of this education in your personnel file.
2. There will be a mandatory knowledge check quiz to complete at the end of the education session.

Click on the button below to complete the virtual education session.

The course will need to be completed in one sitting. Your progress in the course is not saved, so if you close out of your browser while in the middle of the course, you will need to start from the beginning again. While taking breaks, be sure to leave your browser/course open.

Welcome to the virtual education session of Providing Excellent Customer Service!

Who Is It For?

Employees of Southern Health–Santé Sud, who are involve in serving meals to the clients during mealtime.

What Is It?

This educational resource is created to support employees to ensure excellent customer service during mealtime.

This course will take approximately 27 minutes to complete. Please thoroughly read through the instructions below to complete virtual education session.

Prior to starting the course, please ensure you have the following:

• A distraction-free space
• A stable internet connection
• About 22 minutes to dedicate to completing the course
• 5 minutes to dedicate to completing the Knowledge Check Quiz
• A personal device (computer, laptop, tablet or smartphone)
• Speakers or headphones for audio sections
• Hand-in Package (electronically fillable version)

Instructions:

1. Click on the Hand-in Package to save electronically or print prior to starting the course as you will need to complete, and sign this package as you work through the course. This package will need to be given to your manager/site educator/ designate in order to have a record of completion of this education in your personnel file.
2. There will be a mandatory knowledge check quiz to complete at the end of the education session.

Click on the button below to complete the virtual education session.

The course will need to be completed in one sitting. Your progress in the course is not saved, so if you close out of your browser while in the middle of the course, you will need to start from the beginning again. While taking breaks, be sure to leave your browser/course open.