Andgo Smart Call
Andgo Smart Call automates the communication of available immediate need shifts to eligible employees, collects shift applications and systematically organizes information for scheduling teams for easy, accurate awarding of shifts.
Audience
All staff positions requiring vacancy replacement: Nurses, HCAs, Unit Clerks, Environmental Services, Nutrition and Food Services, Health Information Service (Registration Clerks), MDR, Slating Clerks, Activity/Recreation, Schedulers.
STEP 1 – view the Self-guided demo videos:
My Schedule and My Account Overview
View and Bid on Shifts
View Your Schedule
STEP 2 – complete Microsoft Multi-Factor Authentication (MFA) Enrolment
STEP 3 – complete Logging into My Schedule
STEP 4 – complete My Account Settings
STEP 5 – review Quick Reference Guides below to learn more.
STEP 6 – Submit Andgo Onboarding Staff Checklist to your manager.
Quick Reference Guides
- My Schedule Overview
- View Scheduled Shifts
- Bid on Available Shifts
- View Shift Submissions
- Types of Shift Notifications
- Self-Service Password Reset
Information
- Frequently Asked Questions
- Memo – Andgo Smart Call for Vacancy Replacement
- Andgo Coming Soon poster
- Educator, Super User, Manager Education Resource
- SH-SS Checking Staff Andgo Log-in Status
- Memo – Andgo Expansion – Important Updates and Known Issues
- Memo – Andgo Smart Call For Vacancy Replacement – Go Live
Watch for drop in sessions to be posted at your sites if you need further assistance to complete onboarding. All MFA, username or password issues must be addressed to the Service Desk.
Questions about the new system can be directed to the site/program Manager, Scheduler or Nurse Educator.Schedulers that require assistance with new system can direct questions to Andgo Scheduler Super Users: