Compliments and Concerns Management Checklist
Categories:
Quality, Planning and Performance | 18
number:
ORG.1810.PL.003.SD.01
rationale:
To simplify the complaint process as there were 19 documents attached to the previous policy. The revised P&P title was modified as Compliments and Concerns Management to improve staff morale, productivity and retention. It has a total of 3 documents.