The provincial RL Patient Safety reporting system is being updated to improve how we capture information when equipment and supplies contribute to safety incidents. Health Canada requires health care organizations to monitor, report and manage patient safety incidents, medical device incidents and defective products. 

These changes will help to:

• reduce the burden of duplicate documentation for front line staff
• integrate product complaint details into the patient safety RL report
• standardize workflows for Health Canada reporting to improve our ability to escalate risks, investigations, and tracking

Super Users are individuals who will

• provide staff support and guidance within their programs or sites
• promote awareness of new reporting requirements and workflows
• escalate issues or questions as needed to project and support teams

Leadership actions

Ask your Super Users to register for a session on LMS called “RL Superusers/Change Champions Training” shown in screen shot below.

Select 1 or 2 Super User per program/facility (eg manager or administrative staff) focusing on acute and LTC sites.

Training sessions are running between Feb 10 – 23, 2026

General staff training is coming up next, but we need our super users ready first!

If you have any questions, please contact Ales @Ales Morga or Mandy Lovie @[email protected]

Submitted by: Ales Morga, Regional Lead – Quality, Planning & Performance