EAP Workshop | Mastering Difficult Conversations (Virtual)

In this presentation, leaders will gain the skills and confidence needed to navigate difficult conversations with grace and effectiveness. We’ll explore the importance of addressing tough topics promptly and how to approach them with empathy, clarity, and assertiveness. Participants will learn techniques for managing emotions, maintaining respect, and finding common ground even in the most challenging discussions. Real-world examples and interactive scenarios will provide practical insights into handling conflicts, giving constructive criticism, and delivering unwelcome news. Join us to become adept at turning difficult conversations into opportunities for growth and improved relationships within your team.

Who should attend:  all staff

Held virtually via TEAMS

Held virtually via Microsoft Teams

Participants will need access to a computer with speakers and a microphone in order to participate virtually.

A max. of 75 participants and a min. of 25.

IMPORTANT NOTICE!!!

• • Effective March 2026, registration is no longer on LMS. Kindly use this link  below to register for this session.
  • Registration Link: Mastering Difficult Conversations