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EAP Workshop | Empowered Responses (Virtual)

Many work environments involve interacting with other humans, whether those entail providing services for the public or collaborating with colleagues and teams. Workplaces with more public interaction may experience higher instances of aggressive behaviour, inappropriate or offensive comments, and in some environments, individuals who are experiencing a mental health crisis or are under the influence of substances. This session explores strategies for de-escalating challenging situations and supporting colleagues and clients during and after a situation occurs. Additionally, this session is tailored using scenarios from your specific work environment.

Who should attend:  all staff

Held virtually via TEAMS

Participants will need access to a computer with speakers and a microphone in order to participate virtually.

A max. of 75 participants and a min. of 25.

REGISTRATION is on LMS:

  • Go to the LMS log in page. Your pop-up blocker must be disabled.
  • Create an LMS account (if you don’t already have one). A work email address is required – please connect with your hiring manager for assistance with this.
  • Log into the LMS.
  • Use the search feature (top right) to find “EAP” and then click register on the workshop(s) you wish to take.
  • After you have registered for the workshop, it will appear in your “learning plan” and you will be sent the link for the virtual session. Please note that all communication from the LMS will be sent to your work email.

Date

Mar 04 2025

Time

10:00 AM - 12:00 PM

Location

Virtual
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