Digital Shared Services is excited to announce the upcoming launch of a new Self-service Portal on June 18, 2025. This modern portal is designed to streamline how staff across Manitoba’s Health Authorities interact with Digital Shared Services and submit requests.

What to Expect:

At launch, the portal will allow staff to:

• Submit account access requests using a new, consolidated web-based form
• Check the status of their Service Desk tickets
• Add notes or updates to existing tickets
• Access Centralized Resources, Guides, and FAQs related to Digital Services

Additional self-service features will be introduced over time, further enhancing your ability to manage requests quickly and easily.

Please see our Self-service Portal Frequently Asked Questions for more information.

New Account Access Request Form

As part of this rollout, we’re introducing a consolidated, web-based access request form. This new form replaces various PDF, Word, and SharePoint forms currently in use, including those for Remote Access and account provisioning. The new form will be available when the Portal launches on June 18.

Key benefits:

• More efficient and timely account provisioning
• A single, dynamic form that shows only relevant options based on the needs of the selected role
• Reduced delays due to incomplete or incorrect submissions

More details, including how to access the portal and training resources, will be shared closer to the launch date.

Stay tuned—we look forward to improving your experience with Digital Shared Services.

Submitted by:  Digital Shared Services