We are improving what already exists in RL by adding a few dropdown questions to better document equipment or supply issues that may have contributed to a safety event. This helps ensure essential details are captured without relying on the additional information fields.

Entering equipment or supply details is easier – once you enter the asset tag or vendor code, the system automatically fills in information such as manufacturer, serial number and product description. There is still a way to enter equipment information if don’t know the asset tag number.  (The LMS/SPOT/Absorb video will show you how.)

RL submission will also be used for the product complaint processes; consequently, the product complaint form will be discontinued. (One less form to fill out.) 

Before March 16, please make sure you have completed the required 24-minute LMS/SPOT/Absorb course: Course Name: MDI and Product Complaint reporting in RL LMS Site

Thank you for continuing to support safe and accurate reporting through the RL Patient Safety Incident Reporting System!

If you have any questions, please contact Ales @Ales Morga or Mandy Lovie @[email protected]

Submitted by: Ales Morga, Regional Lead – Quality, Planning & Performance