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From: Mary-Ellen Lee, Provinicial Patient Safety Lead

This alert is to highlight the importance of communicating which acetylcysteine (also known as N-Acetylcysteine, or NAC, or Mucomyst) dosing protocol is initiated upon any transfer between hospital or medical services.

Acetylcysteine parenteral infusion is used to treat toxic ingestion of acetaminophen. Variations in protocols exist and rapid infusions can lead to acetylcysteine toxicity resulting in serious patient harm and even death.

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Situation

Manitoba patients presenting with acetaminophen toxicity are often transferred between sites.

Manitoba sites are using different acetylcysteine dosing protocols.

  • Rural sites use a one-bag–2-dose protocol endorsed by Ontario Poison Centre (OPC).
  • Winnipeg sites use a three-bag–3-dose protocol.

Miscommunication and/or lack of knowledge about acetylcysteine dosing protocols are known contributors to adverse patient safety events that have resulted in serious harm including acetylcysteine toxicity or fluid overload.

Risk is highest at transitions of care, including transfers between hospital units and facilities.

Background

There is a lack of consistency in acetylcysteine dosing protocols within Manitoba and nationally across toxicology services. There are two different toxicology consultations pathways in Manitoba and Saskatchewan uses a third service. Each service utilizes a different acetylcysteine dosing protocol for the management of acetaminophen toxic ingestions. All protocols include stepwise adjustment of infusion rates of the medication.

There is no standard acetylcysteine dosing protocol within Manitoba and variations in dosing protocols, including how doses are ordered and documented into charts and on to medication administration records (MARs), contribute to serious patient safety risks.

Use of a one-bag–2-dose protocol to administer both steps (loading dose and maintenance infusions) has been identified as a contributing factor for acetylcysteine overdose. The risk of continuing the loading dose infusion rate beyond the intended 4-hour time, without decreasing to the lower maintenance rate, is a known concern for adverse drug safety events and potential patient harm.

ISMP Canada called for collaboration across Canada to develop a consistent approach for the treatment of acetaminophen toxic ingestion. Manitoba continues to determine a pathway towards a standard acetylcysteine dosing protocol.

Assessment

The greatest risk to patient safety is at points of transfer of care and between facilities, where different acetylcysteine dosing protocols are used based on recommendations from Poison Control consultation services and hospital protocols. There is also higher risk when pump programming drug libraries are not customized to the dosing protocol ordered.

Confusion may also arise when healthcare providers work at different sites that follow different consultation pathways and/or dosing protocols.

Work is ongoing to standardize acetylcysteine treatment in Manitoba. Until standardization occurs, teams must remain aware of patient safety risks.

Variations in Intravenous Acetylcysteine Protocols can Lead to Infusion Errors and Serious Harm

RECOMMENDATIONS – Identified in consultation with Pharmacy and Medical Leadership

Use clear documentation (order writing, MARs, chart notes, etc.) and communication to confirm mutual understanding of the patient care plan at points of transition in care.

  1. Do not write or activate an order written as “per acetylcysteine / NAC Protocol”. Orders must include weight-based dosing, the separate steps of the dosing protocol being used and time frames for duration of infusions.
  2. Transcribe each step of the dosing protocol onto the MAR.
  3. Ensure clear, consistent resources are available for staff on acetylcysteine dosing protocols, including order sets and parenteral drug monographs.
    Monitor patients for signs and symptoms of acetylcysteine toxicity, hyponatremia and/or fluid overload.
  4. Clearly communicate the acetylcysteine dosing protocol that is being followed at transitions of care (change of shift, staff breaks, transfers between units or facilities). Communication must include which step and dose of the protocol the patient is currently receiving, the dose(s) ordered, and next steps of treatment.
  5. Complete independent double checks for dose, dose preparation and pump programming, per high alert medication policy.
  6. Partner with patient/family – share the steps and timelines of the dosing protocol being used. Share the signs and symptoms of concern and encourage them to alert the healthcare team of any concerns.

Acetylcysteine Infusion Toxicity

  • Toxic dose of acetylcysteine as a result of too much drug administered too quickly
  • Intravenous fluid overload and/or hyponatremia as a result of incorrect mixing and/or administration of acetylcysteine infusion(s)

Patient Impact

  • Cerebrotoxicity, hemolytic uremic syndrome, anaphylactoid reactions, vomiting, seizures, cerebral edema, and/or death
  • Variable depending on weight and comorbidities, especially concerning for pediatric patients
  • Hyponatremia – symptoms are similar to those described above

Thank you for your attention to this safety matter. Please reach out to your clinical practice leads (e.g., nurse educator) and your pharmacy team members with any questions or suggestions.

Submitted by: Tamara Burnham, Collaborative Practice Lead

Reminder that Southern Health-Santé Sud (SH-SS) will be converting to Kangaroo OMNI enteral feeding pumps next week, on December 10th, 2024. The documents below are intended for leadership and clinical staff in Acute Care and Heritage Life PCH leadership and clinical staff. Applicable sites are requested to ensure that new pumps and supplies are ready to go following instructions the memo below.

  • Memo with conversion details for sites using enteral feeding pumps
  • Poster for communicating upcoming conversion to clinical staff

Submitted by: Tamara Burnham, Collaborative Practice Lead

We are excited to announce that Jocelyn Coltart-Lyons is the successful applicant for the Long-Term Care Access Coordinator position. Jocelyn has been employed as the Social Worker at Lions Prairie Manor since 2018. Prior to that she spent time working in Public Health, as well as in Home Care as a Case Coordinator.

We believe that Jocelyn’s background in Long Term Care as well as Home Care make her the ideal person for this new position. Jocelyn’s start date will be January 2nd, and she will be based out of the Southport Office.

Please join me in welcoming Jocelyn to the team.

We also wanted to take this opportunity to update everyone that the Modernization and Provincial Standardization of the Pathway to Long-Term Care work continues. As of November 27th, the formal panel committee that previously approved applications to LTC will no longer meet.

We want to take the opportunity to thank everyone on the panel committee for the excellent collaborative work that they have done to date to help ensure appropriate, client centered access to Long Term Care.

As we move forward the goal is to continue that work while also eliminating delays in PCH application review and approval. We hope to achieve this by implementing an in-time approval process. The Long-Term Care Access Coordinator will be responsible for completing this approval. In the interim as we work to onboard Jocelyn to this new role that approval will be completed by Kaleigh Babalola-Griffin, Manager, Health Services – Home Care and Kelly Kaleta, Director, Health Sevices – Home Care, Palliative Care & Seniors.

As a reminder the [email protected] email address serves as the single point of contact for all Long-Term Care applications and related documents (excluding community urgent).

Any questions about the changes can be directed to any of the working group members including Marianne Woods , Stephanie Srozsa , Kelly Kaleta , Debbie Harms

Submitted by: Stephanie Rozsa & Marianne Woods, Directors – Personal Care Homes – East/West
For information contact Marianne or Stephanie

As many of you are aware Samantha Thompson has taken a term position with Staff Education and as such will no longer be working in the Regional Nurse 4- IP+C in LTC role. We want to wish her all the best in that new position.

We are excited to announce that we have been successful in recruiting a replacement and Erin Whiteway has joined the Personal Care Home Infection Prevention and Control team in the 2nd Nurse 4-IP+C Role as of December 2nd. Erin has extensive experience with Public Health and Communicable disease. We feel this experience makes her an ideal candidate for this position.

Erin will be based at Boundary Trails Place with Tracy Ward. She can be reached via email or via phone 204-822-2679/ 204-823-8279

Please ensure that any ICP related communication and outbreak notifications are made to both Tracy and Erin going forward.

Submitted by: Stephanie Rozsa & Marianne Woods, Directors – Personal Care Homes – East/West
For information contact Marianne or Stephanie

The Global Workforce Survey (GWS) is open to all staff and physicians in Southern Health-Santé Sud.

The results will be compared to the survey conducted in 2022 and will inform leadership on the action plan to address key issues.

Please take a few minutes to complete the survey if you have not already done so. Posters are available in staff areas and the survey can also be accessed by scanning to QR code on your mobile device. Our goal is to reach at least 50% of staff.

If you have any questions or concerns related to the survey, please speak with your manager or contact Cailin Gagnon, Quality & Accreditation Coordinator.

Submitted by: Cailin Gagnon, Quality & Accreditation Coordinator

Background Information:
During the COVID-19 pandemic, Shared Health laboratories generating a positive test for SARSCoV-2 (COVID-19) by GeneXpert® telephoned nursing units (inpatients and ER admits) with thepositive test result.

Update:
Starting December 1, 2024, Shared Health hospital laboratories will no longer telephone nursing units (inpatients and ER admits) with positive SARS-CoV-2 (COVID-19) test results in order to bring SARS-CoV-2 result reporting in-line with influenza A, influenza B, and RSV reporting. Nursing units are expected to review results for nasopharyngeal (NP) swabs submitted on symptomatic patients for the SARS-CoV-2 result as well as the results for influenza A, influenza B and RSV included in the GeneXpert® Quadruplex (SARS-CoV-2/Influenza A & B/RSV) PCR test.

Shared Health hospital laboratories currently provide GeneXpert® Quadruplex testing following the current provincial algorithm (https://sharedhealthmb.ca/files/covid-19-testing-table.pdf). 

Contact Information:
Dr. James Karlowsky, Medical Director, Clinical Microbiology, Shared Health, 204-237-2105, email
Joelle Carlson, Technical Director, Clinical Microbiology, Shared Health 204-237-2073, email

Submitted by: Tamara Burnham, Collaborative Practice Lead

FROM: Ayn Wilcox, Executive Director – Klinic & Lee Heinrichs, Lead – Provincial Clinical Integration, Shared Health

On July 7, 2024, Manitoba Health, Seniors and Active Living announced important changes to how patients can access Gender Affirming Care in Manitoba. Province of Manitoba | News Releases | Manitoba Government Improving Access to Gender-Affirming Care Below are the key updates relevant to your practice. Please review them carefully.

Referral Process for Gender Affirming Procedures:

Referrals for hair removal, chest masculinization, breast augmentation, hysterectomy/oophorectomy and orchiectomy: Patients aged 18 and older no longer require two assessments from approved providers for referral for these procedures. Primary Care Providers (MD or NP) can now directly refer patients for these procedures. Providers can still refer to Klinic Community Health Centre (or an Approved Adult Transgender and Gender Diverse Health Care Provider outside of Klinic) if they do not feel they have the necessary knowledge base to initiate these referrals, or if a psychological assessment is deemed to be beneficial.

It will be important to confirm in the referral letter to the surgeon/dermatologist the diagnosis of Gender Dysphoria/Gender Incongruence, and how the individual meets the WPATH (World Professional Association of Transgender Health, Standards of Care vs 8) criteria for referral for the gender affirming procedure requested.

Referrals for Genital Reconstructive Surgeries and Facial Feminization: Referrals for these procedures now require only one letter of referral/recommendation by an approved Adult Transgender and Gender Diverse Health Care Provider. Referrals can be sent to Klinic Community Health Centre for assessment (or an Approved Adult Transgender and Gender Diverse Health Care Provider outside of Klinic).

Referrals for legal minors

Patients Aged 16-17: For individuals aged 16-17, referrals to Klinic are still required, and they must receive approval from providers on Klinic’s approved list.

Patients Aged 15 and Under: For patients aged 15 and under, referrals should be directed to the Gender Diversity and Affirming Action for Youth (GDAAY) program. For more information, please visit GDAAY – Shared Health

Provider Training and Support

In the coming months, Klinic will offer regular comprehensive training sessions for providers to ensure inclusive care for patients seeking Gender Affirming Care. Additionally, monthly Zoom-based community of practice sessions will be available to support providers in delivering safer and more inclusive care. Training dates and details will be shared through various channels.

For further guidance, please refer to the World Professional Association for Transgender Health Version 8 guidelines.

To become an Approved Adult Transgender and Gender Diverse Health Care Provider, please contact the Coordinator of the Klinic Trans Health program. Please visit, Health Care Providers – Trans Health Klinic – Klinic Community Health

Submitted by: Tamara Burnham, Collaborative Practice Lead

In 2024 Staff Development/IPC Program offered sessions via MS Teams for Violence Prevention Program (VPP) using the Learning Management System. Starting in 2025, there will only be Violence Prevention Program Education occurring on the Learning Management System.

Submitted by: Tara Stewart – Manager, Clinical Initiatives and Mentorship

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