The Chronically Positives

Project Status: Complete

In November 2015 a Green Belt Lean Project focused on improvement opportunities during the time when a client referral is received and when an initial appointment is made. Our goal is to understand current practices, identify opportunities for improvement, and consider spreading changes if tests are successful.

Here are the documents from our project:

• A3 Report
• Communication Plan
• Report Out Presentation
• Savings Calculator