What Matters to You? WORKPLACE
Asking “What Matters to You?” is not only limited to patients and clients – these conversations are also important to have in the workplace. Asking this simple question can improve communication and gives us the opportunity to better understand each other. It can also lead to:
- strengthened teams with higher collaboration, engagement, and organizational partnership
- reduced provider burnout and increased work satisfaction
- improved joy in work
- improved person- and family-centred care experiences
- and better quality and safety in the health care system
Tools/Resources
What Matters to You – Fill-in Poster
What Matters to You – WORKPLACE: Meaningful Conversation Starters
What Matters to You – Conversation Guide for improving joy in work by Institute for Healthcare Improvement